Hills Motor Group Ltd are committed to protecting and respecting your privacy. On this page we describe how we may make use of any personal data that you may supply to us when you visit this website. Please read the following to carefully understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 (the "Act"), the data controller is Hills Motor Group, 536-564 High Road, Woodford Green, Essex, IG8 0PR.
Personal data to be collected on this website
We may collect and process the following data about you:
(a) Information you provide to us
You may give us information about you by filling in forms on this site or by corresponding with us, our dealer network and agents by phone, e-mail or otherwise. This includes information you provide when you make any request using this site (e.g. to be kept informed of our services or products) or when you report a problem with our site.
The information you give us may include your name, address, e-mail address, phone number and current vehicle registration. For certain requests we may also ask you to provide the details of your requirements and nature of enquiry so that we able to pass your request to the relevant departments. We will not collect any sensitive personal data from you via this website.
(b) Information we collect about you
This website uses server logs which record your interactions with this website in terms of the webpages you visit by reference to your computer's internet protocol address at the time. We may use the data generated by these logs to analyse site usage and to investigate any site performance issues.
We do not use such data to identify individual internet users unless we believe they may be involved in unlawful, malicious or offensive conduct.
(c) Information we receive from other sources
We work closely with certain third parties, including business partners, sub-contractors in technical services, analytics providers and search information providers and may receive information about you from them.
Use of personal data collected on this website
We only use the personal data that you supply to us for the following purposes:
(a) to fulfil a request you make of us through this website, e.g. for a brochure, a test drive or to provide you with information requested about our products and services.
(b)to contact you with information about other our products and services if you wish for us to do so. You may opt how you wish to receive such information or not to receive it all;
(c) to contact you if we experience problems in fulfilling one of your requests in a timely manner;
(d) where collected with your permission as part of a survey for survey purposes connected with that survey;
(e) for marketing research, data analysis and troubleshooting. Where we are using any data for analytics, we will only use that data to observe trends and it will not be used in a way that could identify any particular individual;
(f) to allow you to participate in any interactive features of our service when you choose to do so;
(g) to repair and improve this site or ensure that the content on our site is presented in the most effective manner;
(h) as part of our efforts to keep this site safe and secure;
(i) to detect or prevent unlawful, malicious or offensive activity; or
(j) to comply with an order of a Court of Law of competent jurisdiction.
When you make request of us, for example for a brochure or to book a service, you will be asked whether you wish to be kept informed of our products and services. If you say no then we will remove or suppress your personal data from our databases once we have fulfilled your request. If you opt to receive information using a certain method of communication only (e.g. by text or email only) then we will remove or suppress any data that relates to any other form of communication.
Disclosure of your Information
We may share your personal information with certain affiliate organisations, including our third party organisations to allow them to fulfil specific requests made by you only. If you choose to opt in to marketing communications then your data will also be shared with our marketing agency who will have your personal information secured in a safe and secure manner, the data provided will then be removed or suppressed from their system as soon as our request has been fulfilled. Your personal data will never be sold or provided to any individual or organisation outside of Hills Motor Group, its agents or affiliated companies. We will not use your personal data for any purpose that we have not previously disclosed to you.
(a) Use of data processors
We may use agencies to fulfil your requests, to track activity on our website and perform data analytics or site optimisation. All agents that we use are required to keep your personal data secure and to process (i.e. to store, handle and, if needs be, erase) it in accordance with our instructions. Your personal data will not be used for any purpose that you have not previously consented to. We will not collect any sensitive personal data from you via this website.
(b) Sharing of data
When you request a test drive, a brochure or make certain requests for information about Toyota products or services, we may pass your name and contact information to a member of staff within Hills Motor Group so that they can process your request.
Here at Hills Motor Group Ltd we have appropriate data security safeguards in place and we will not use any data for any purpose outside of the specific request that we have received. We may ask separately ask you to provide your name and contact information for other marketing activities.
Where we store your personal data
The transmission of information via the internet can never be guaranteed to be completely secure. While we will do our best to protect your personal data, we cannot absolutely guarantee the security of any data transmitted to our site. Any transmission of data is made at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Links to third party websites
Your Rights and Marketing
You have the right to ask us not to process your personal data for marketing purposes. We will inform you before collecting your data if we intend to use your data for such purposes. You can exercise your right to prevent such processing by selecting the appropriate boxes on the forms we use to collect your data.
You may withdraw your consent to the continued processing of the personal data that you have supplied to us on this website or on any other occasion at any time by contacting us by any of the means linked to via our contact-us form:
(a) Hills Motor Group Ltd, 536-564 High Road, Woodford Green, Essex, IG8 0PR
If you withdraw your consent to us using the personal data that you have provided to us through this website then we will suppress such data from our databases and instruct any affiliate or agency that has access to your data to do likewise. If you withdraw your consent to us processing your personal data we shall not be obliged to fulfil any outstanding request that you have made through this website.
Access to your information
You have the right to access the information that we hold about you at any time. All data subject access requests made under the Act should be sent to:
FAO Data Protection Officer
Hills Motor Group
536 – 564 High Road
Woodford Green , Essex
Subject access request’s can be made at any time so that we can provide you with details of the information that we hold about you.
Data Protection Officer
Hills Motor Group
536 – 564 High Road
Woodford Green , Essex