About Us | Hills Motor Group Toyota

WE ARE CLOSED TEMPORARILY


To all of our valued guests,

The health and wellbeing of you and your family, our team members and our community remains our top priority. As we continue to navigate through these complex times, we feel it is our responsibility to the community to close our doors temporarily. We have traded through testing times before, however such is the seriousness of the threat that our country faces, we feel there is no alternative but to temporarily close our centre.

We have been serving the community since 1905 and we look forward to a celebration when it is safe to re-open the doors to our loyal staff and guests.

As a family business we naturally pride ourselves on caring for our staff and our guests, we feel that this is the appropriate action to limit the spread of Coronavirus.

Some of our staff will have remote access to keep in touch with our community and although we cannot serve you in the usual way we are here to help in many other ways.

All of our social media channels will be managed and checked regularly to answer any queries you may have.

We will have the following email addresses for you to contact relevant members of the team with any queries that we can perhaps answer for you in a simple manner.

ToyotaSales@hills.toyota.co.uk

Toyotaservice@hills.toyota.co.uk

We would like to thank you for your continued support over the years and hope that you, your family and friends all remain safe and well.

Please remember that when normal times return again, which they will, Hills Motor Group will be here ready and waiting to serve you.

Nahide Crisp

Hills of Woodford Toyota

020 85597660






A NOTE ON OUR CORONAVIRUS PROCEDURES.

Following the outbreak of COVID-19, we want to keep you informed of the steps we have taken to keep the well-being of our customers and team members our absolute priority. You can be assured that we’ve put enhanced health and safety measures in place to ensure your experience with Hills of Woodford Toyota is as safe and enjoyable as possible.


Customer Safety

Our dealership is open as usual and, if you have an appointment booked with us, you can be sure we’ve taken the following precautions:

- We have enforced a No Handshake Rule to minimise contact.

- All Customer cars are cleaned inside with anti-viral wipes before hand over.

- Hand Gel is displayed in all areas of the business.

- All desks, work areas and keyboards are regularly sanitised.


It is of vital importance for us to be in a position to ensure that procedures are in place to support the well-being of our customers when visiting our centres, but also please consider the alternative methods to minimise risk:

- You can directly chat with a Sales Advisor online. As well as being able to answer any questions, bespoke videos and photos can be sent straight to your device.

- Test Drives can be taken from your own home, so you don’t need to visit a dealership. Call, email or message us for details.

- If your car is due in for a Service or MOT, we offer a collection and delivery service. Please contact us for more information, especially if you are feeling unwell.


Hills of Woodford Toyota Team Members

Hills of Woodford Toyota Team Members have been made fully aware of the current requirements and are undertaking extreme levels of precaution. Any member of staff returning from the affected areas abroad or that have been in direct contact with the virus, have automatically been asked to self-isolate.

If this is the case, Team members are being paid full basic salary regardless of length of service for either self-isolation or COVID-19 related sickness, reducing possibility of an affected individual coming into work and minimising the risk of contamination.


Going Forward

We are constantly monitoring the situation and working in accordance with all Government and public health authority advice. Procedures will be monitored and updated as and when the situation changes.

Rest assured that we will be making decisions that are in the best interests of our Team members and customers.

We would also like to take this opportunity to thank all our customers for their continued support and loyalty.

We wish you good health for you and your family.


Kindest regards,

Hills of Woodford Toyota



About Us

Established in 1905, Hills Motor Group is comprised of two dealerships across the South East covering London & Essex. This family run company first started in its Woodford Green, Essex location where the head office is currently based, growing to one of the largest Toyota dealerships in the UK. Throughout the years, Hills Motor Group continued to build, adding Lexus Woodford also based in Woodford Green, Essex.

Today, Hills Motor Group still prides itself on being a family run business offering customers first-class service whether it’s through our sales, after-sales or rental teams. Our customer service continues to be second to none and is the reason why we have remained one of the longest running groups in the country.

**Pet friendly dealerships**